Commonly asked questions
1. What can I claim for?
2. How long will the claims process take?
A claim will be intimated on your behalf at the earliest possible opportunity. A third party insurer can take a number of weeks to note interest. Under the terms of the Voluntary Pre Action Protocol, a third party insurance company has a period of 12 weeks in which to concede liability. At Digby Brown we take a very proactive approach to the entire claims process. If you have made a full recovery, we will be in a position to enter into negotiation towards settlement at an early stage. If the offer in settlement is inadequate, we will raise proceedings on your behalf in a Court of Law. In our experience, third party insurers frequently undervalue a claim as a result of heavy reliance on a computer software programme known as Colossus. That system is primarily designed to cut the cost of claims by reducing the value of settlements for injured victims. By proceeding to litigation, the injured motorcyclist will generally receive a higher offer.
3. I have a policy of legal expenses insurance. What is the position in choosing an expert lawyer to represent me?
Many insurers will offer their policy holders “legal expense insurance” cover. This usually comes at a cost built into the premium. If you are not involved in an accident, you have paid in advance for something that has been of no direct benefit to you. But what if you are involved in a non fault or part fault accident and you have legal expense insurance cover? In that event, your insurance company will usually nominate one of their own “Panel Solicitors” to deal with your claim. This will remove your choice of instructing an expert lawyer to represent your interests. This is what happened to Patrick Brogan and Lee Hopkinson. Most motorcyclists will take out a policy of legal expense insurance for fear of perceived hefty legal bills in the event they are involved in an accident and wish to claim. At Digby Brown we act on a “no win no fee” basis. We also have our own funding company Compensate. Compensate allows us to give you access to justice with no financial risk. You will also have the comfort of knowing that you have instructed a firm of Solicitors with a wealth of experience in personal injury litigation ranked band 1 in the Chambers Guide to the UK Legal Profession.
If you wish to make a motorcycle accident claim in Scotland, call the Digby Brown Motorcycle Law Department on 0845 273 2323 or complete an Enquiry Form .
1. What can I claim for?
- Pain and suffering as a result of the injury
- Loss of income
- Expenses
- Necessary services
- Repair costs
- Cost of replacement or written off value of your motorcycle
- Hire cost of replacement motorcycle and kit
- Towage and storage charges
2. How long will the claims process take?
A claim will be intimated on your behalf at the earliest possible opportunity. A third party insurer can take a number of weeks to note interest. Under the terms of the Voluntary Pre Action Protocol, a third party insurance company has a period of 12 weeks in which to concede liability. At Digby Brown we take a very proactive approach to the entire claims process. If you have made a full recovery, we will be in a position to enter into negotiation towards settlement at an early stage. If the offer in settlement is inadequate, we will raise proceedings on your behalf in a Court of Law. In our experience, third party insurers frequently undervalue a claim as a result of heavy reliance on a computer software programme known as Colossus. That system is primarily designed to cut the cost of claims by reducing the value of settlements for injured victims. By proceeding to litigation, the injured motorcyclist will generally receive a higher offer.
3. I have a policy of legal expenses insurance. What is the position in choosing an expert lawyer to represent me?
Many insurers will offer their policy holders “legal expense insurance” cover. This usually comes at a cost built into the premium. If you are not involved in an accident, you have paid in advance for something that has been of no direct benefit to you. But what if you are involved in a non fault or part fault accident and you have legal expense insurance cover? In that event, your insurance company will usually nominate one of their own “Panel Solicitors” to deal with your claim. This will remove your choice of instructing an expert lawyer to represent your interests. This is what happened to Patrick Brogan and Lee Hopkinson. Most motorcyclists will take out a policy of legal expense insurance for fear of perceived hefty legal bills in the event they are involved in an accident and wish to claim. At Digby Brown we act on a “no win no fee” basis. We also have our own funding company Compensate. Compensate allows us to give you access to justice with no financial risk. You will also have the comfort of knowing that you have instructed a firm of Solicitors with a wealth of experience in personal injury litigation ranked band 1 in the Chambers Guide to the UK Legal Profession.
If you wish to make a motorcycle accident claim in Scotland, call the Digby Brown Motorcycle Law Department on 0845 273 2323 or complete an Enquiry Form .
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Hylton Hutchinson "I didn't realise I had a right to claim for my injuries until I spoke to Digby Brown." read more... |
Lee Hopkinson “The legal team referred to me by Legal Expenses did not appear to be doing anything about it. They did not contact any of the witnesses involved and I did not have any confidence in them that I was going to get any outcome apart from a negative one. Then I contacted Digby Brown.” read more... |
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Amy Ratter "What Digby Brown did for me I did not expect in my wildest dreams - I was exonerated and the money was a fantastic bonus." read more... |
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Birgitt Helwig “The insurance company for the driver at fault initially denied liability. I was then offered only £5,000 despite my serious injury. Digby Brown advised me to raise a court action and pushed hard for a Jury Trial. As a result I was offered £175,000 a week before the Trial date! I am delighted with the award." read more... |
Lisa Ross "What I liked about Digby Brown was that they related to me. I wasn't made to feel like a second-class citizen because I was a biker." read more... |
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