Frequently asked questions
1. What can I claim for?
- Pain and suffering as a result of the injury
- Loss of income
- Expenses
- Necessary services
- Repair costs
- Cost of replacement or written off value of your motorcycle
- Hire cost of replacement motorcycle and kit
- Towage and storage charges
In more serious injury cases you will be entitled to claim for the cost of alternative
housing, accommodation needs, travel and transportation costs, care costs and rehabilitation
requirements.
2. How long will the claims process take?
A claim will be intimated on your behalf at the earliest possible opportunity.
A third party insurer can take a number of weeks to note interest. Under the terms of the
Voluntary Pre Action Protocol, a third party insurance company has a period of 12 weeks in which to
concede liability. At Digby Brown we take a very proactive approach to the entire claims
process. If you have made a full recovery, we will be in a position to enter into negotiation
towards settlement at an early stage. If the offer in settlement is inadequate, we will raise
proceedings on your behalf in a Court of Law. In our experience, third party insurers
frequently undervalue a claim as a result of heavy reliance on a computer software programme known
as Colossus. That system is primarily designed to cut the cost of claims by reducing the
value of settlements for injured victims. By proceeding to litigation, the injured
motorcyclist will generally receive a higher offer.
If you wish to make a motorcycle accident claim in Scotland, call
the Digby Brown Motorcycle Law Department on
0845 273 2323 or complete an
Enquiry Form
.
