How long will my claim take?
It is important to appreciate that there is no set time scale for how long it takes
to conclude your case. It all depends upon the particular circumstances of the claim and
with which insurer we are dealing. Typically, we should know the insurer’s attitude towards
liability within six months of submitting the claim.
What if the insurance company doesn’t pay?
Where we believe an insurance company is being too slow in settling your claim, or if it
denies liability, or makes an offer which we consider to be too low, we will advise you on the
prospects of success in a court action to force the insurance company to pay adequate compensation.
If a court action has to be raised, it usually takes about a year for the case to progress
through court to a final hearing. It is of course open to the other side at any stage in a court
action to make a settlement offer and this frequently happens. Only a very small percentage –
approximately 2% - of court actions which are raised ever proceed to a final hearing although often
the settlement may take place shortly before the final hearing or even on the morning of the
hearing.