Thursday, June 21, 2012

Severe burns to scalp after highlights applied at hairdresser for girl in Glenrothes

For Megan Crichton In 2004 a simple trip to the hair salon for some highlights turned to disaster for 17 year old Megan. Her highlights were applied using a cap and brush. Despite the hairdresser checking the highlights regularly Megan experienced a burning sensation to her scalp which, on removal of the product, began to weep and bleed. Megan sustained severe burns.

Once the burns had healed however she was left with a large patch of alopecia on her scalp – obviously devastating for a young woman. Megan says: “I realised that my injuries were no fault of my own and a month later I was introduced to Digby Brown Solicitors. They were very professional. They listened to my case, helped me get the appropriate medical care and were able to answer all my questions which made the whole process much easier.”

During the past five years Megan has undergone four very painful operations to reduce her alopecia with limited success. She will have to live with a 3cm by 4cm bald patch on her crown for the rest of her life. Digby Brown’s Innes Laing says: “Megan has suffered severe psychological trauma and the social anxiety phobia she developed made it difficult for her to interact with others or lead a normal life. Five years later she is only now feeling confident enough to return to work.” Success Earlier this year Megan’s case was settled just before it went to the Court of Session in Edinburgh and she received substantial compensation.

Megan says: “I would not want anyone to experience what I have, but if you do I would recommend you speak to Digby Brown Solicitors. They gave me the support and confidence to pursue my case with amazing results.”

Friday, February 17, 2012

Laser hair removal leaves burns and scarring to client’s legs

Miss M. went to her local beauty salon to receive laser hair removal treatment to her legs. She was a regular client at the salon and paid £400.00 for the treatment. The salon had recently replaced its laser machine and carried out patch tests to Miss M.'s legs. The patch tests revealed that the setting on the laser machine were too high. Following the tests, Miss M. returned to the salon for her treatment but no further tests were carried out and the treatment left her with burns and scarring to her legs. Miss M. complained and asked for her money back. The salon refused and she contacted Digby Brown. Despite various refusals to pay compensation by the Salon, Digby Brown managed to obtain her £6000.