Deliberate policy by insurance companies to try and under-settle claims

The client was involved in a road traffic accident where a lorry collided with the rear of his lorry. He sustained a neck sprain, with referred symptoms into both upper limbs and a ligamentous strain to his right wrist. His symptoms had largely resolved within 12 months. The defender’s insurers admitted liability for the accident. The insurers initially offered our client £2,700 in settlement of his claim. This offer was rejected. A court action was then raised and the defender made a formal offer of £3,500. On the basis that the insurers were attempting to under-settle the case, Digby Brown ran this case to Proof and the pursuer was awarded over £4,000 with interest.

The client said: “Thank you for handling the claim and for your guidance and support. Much appreciated.”