Couple exposed to hazardous fumes at hotel spa

Hotel Spa

Attending a spa is supposed to be a relaxing and enjoyable experience. However, this was not the case for one couple.

Mr and Mrs B from the highlands attended a Hotel for a day away with a pre-arranged spa treatment and use of the pool and spa facilities. 

During the course of the visit, Mr and Mrs B suffered chlorine inhalation when attending the pool and spa facilities. 

The couple suffered irritation to the eyes and airway.

Compensation for negligence of hotel employee

An employee of the defenders treated the pool with the wrong type of chlorine. Initially, Mr and Mrs B were only moved out of the pool area and left in harms way, until the true risk became apparent and evacuation ensued.

This mistake caused injuries to the couple and the hotel was vicariously liable for the negligent actions of the employee.

In the end, with the help of Digby Brown Solicitors in Inverness, Mr and Mrs B received an offer from the hotels insurers as compensation for their injuries.

Quote from Inverness lawyers at Digby Brown:

“The couple had gone away for a relaxing break but sadly they were exposed to hazardous fumes which caused them injury.

“Although this was simply a mistake made by the employee at the hotel, the hotel were ultimately responsible for the training and actions of their staff, and matters could have been a lot worse.

“We hope the offer made by the hotel can help compensate the couple for their upsetting experience and injuries, and also prevent anyone else being injured in this way.”

What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

  • 5 stars
    Car accident, where I was non liable but suffered ...
    Michael -
  • 5 stars
    Tanya Kaur was my solicitor that dealt with my cla...
    James Hughes -
  • 5 stars
    Laura Wilson was the solicitor for me in regards t...
    Iain -
  • 5 stars
    First class service from Sarah in the Inverness of...
    R M -
  • 5 stars
    After my car accident in March I contacted Digby B...
    Mrs Stewart -
  • 5 stars
    Following injuries sustained in a car accident, I ...
    AP -
  • 5 stars
    Dealt with David Henderson who was superb. He was ...
    Stuart Walton -
  • 5 stars
    I had my two front teeth broken by ceral product a...
    Michael Oconnell -
  • 5 stars
    I suffered both physical and mental trauma when I ...
    Kathryn Collyer -
  • 5 stars
    Following a slightly ‘tricky’ redundancy I decided...
    Susan Todd -
  • 5 stars
    many thanks for your help and the swift outcome, i...
    Ricky -
  • 5 stars
    My experience from start to finish was brilliant ....
    Kerry dickson -
Image
Woman getting legal advice from solicitor

Thinking of making a claim?

Digby Brown's highly trained and experienced team will give you all the support you need.

More
Image
Piggby bank with money going into it

How your case is funded

Don't be worried about the cost of legal advice. We will fully explain how your claim will be funded.

More
Image
Hands in the air to ask a questions

Frequently asked questions

Digby Brown are here to help. Here are some answers to some of your frequently asked questions.

More

0333 200 5926

Monday to Friday: 8am - 7pm 

Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

Email enquiry form

Complete our enquiry form and we will strive to reply within 24 hours

Follow us