Couple exposed to hazardous fumes at hotel spa
Attending a spa is supposed to be a relaxing and enjoyable experience. However, this was not the case for one couple.
Mr and Mrs B from the highlands attended a Hotel for a day away with a pre-arranged spa treatment and use of the pool and spa facilities.
During the course of the visit, Mr and Mrs B suffered chlorine inhalation when attending the pool and spa facilities.
The couple suffered irritation to the eyes and airway.
Compensation for negligence of hotel employee
An employee of the defenders treated the pool with the wrong type of chlorine. Initially, Mr and Mrs B were only moved out of the pool area and left in harms way, until the true risk became apparent and evacuation ensued.
This mistake caused injuries to the couple and the hotel was vicariously liable for the negligent actions of the employee.
In the end, with the help of Digby Brown Solicitors in Inverness, Mr and Mrs B received an offer from the hotels insurers as compensation for their injuries.
Quote from Inverness lawyers at Digby Brown:
“The couple had gone away for a relaxing break but sadly they were exposed to hazardous fumes which caused them injury.
“Although this was simply a mistake made by the employee at the hotel, the hotel were ultimately responsible for the training and actions of their staff, and matters could have been a lot worse.
“We hope the offer made by the hotel can help compensate the couple for their upsetting experience and injuries, and also prevent anyone else being injured in this way.”
What our clients say about us
We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.
based on 1,615 reviews
Sam from Digby Brown handled my work accident case...Angela Sturgeon Boslam -
Claire from Digby Brown has been handling a claim ...Lynda -
I would like to thank Constantin Bedrule for the c...Babz -
I contacted digby brown to help me with an acciden...Sandra Barrie -
Having been injured in a cycling accident due to n...Doug Wilson -
Service was prompt and very professional. I was ke...Martin -
I have never made a claim before but this was defi...Stephen Boyd -
Digby Brown are the go to team. Lee was more than ...Jack Knox Newell -
I had the pleasure of having Rachel walker represe...Jordan McLaughlin -
Craig was great kept me updated regularly with wha...Sandra Brown -
Very thorough from start to finish. I had never ma...David -
Excellent service from Jennifer Watson at the beau...Leighanne Love -