Dangers of allowing other sides Insurer to deal with your personal injury case

Traffic on motorway

Mrs M. was involved in a high speed crash on the M74 whilst travelling on holiday. She suffered aggravation of lower back and leg problems.

Esure represented the driver at fault. They persuaded Mrs M. that they could deal with the injury claim on her behalf.

After almost 3 years of no progress and poor medical intervention Mrs M. contacted Digby Brown about taking on her car injury claim.

After initial contact was made with Esure, they tried to advise Digby Brown that the case had been settled directly with Mrs M. for £750.

This was clearly incorrect and a court action was raised where £7,500 was obtained in settlement