Deliberate policy by insurance companies to try and under-settle claims

Traffic on motorway

Our client was involved in a road traffic accident where another lorry collided with the rear of the lorry he was driving along the motorway.

He sustained a neck sprain, with referred symptoms into both upper limbs and a ligamentous strain to his right wrist.

His symptoms had largely resolved within 12 months but during this time he was restricted in the work tasks he could perform and what he was able to do at home such as gardening.

Personal injury claim for compensation

Our client contacted Digby Brown Solicitors to purse a personal injury claim against the lorry driver.

The lorry driver’s insurers admitted liability for the road traffic accident and the insurers initially offered our client £2,700 in settlement of his claim.

However, our solicitors are specialists in personal injury and advised our client that this offer was not a fair offer for his injuries and losses.

This offer was subsequently rejected by our client.

Personal injury claim raised in court

A court action was then raised to secure fair and just compensation for our client.

Litigation in court can be costly but using our no win no fee funding, Compensate, our client did not have to worry about the expense or pay for these costs.

The insurers then made a formal offer of £3,500.

Insurance company continued to try and under-settle the personal injury claim

On the basis that the insurers were attempting to under-settle the case, Digby Brown’s personal injury solicitors ran this case to Proof to further pressurise the insurers to make the best offer to compensate our client.

In the end, our client was awarded over £4,000 by the insurers - with interest.

Our client said: “Thank you for handling the claim and for your guidance and support. Much appreciated.”

What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

  • 5 stars
    It has been a long 4 year process but amy Gannon a...
    Steven Follan -
  • 5 stars
    My case was a long drawn out case but Digby Brown ...
    Karen Collier -
  • 5 stars
    Absolute professional service from start to finish...
    Mr weston -
  • 5 stars
    I had to be encouraged to put in a claim. I was i...
    Lorraine Mcalpine -
  • 5 stars
    I would like to begin by saying a massive thank yo...
    Kieran Murdoch -
  • 5 stars
    I just can't thank Digby brown enough thier solici...
    mark thompson -
  • 5 stars
    Chris Ritchie provided an excellent service re my ...
    MR BILL WILLIAMSON -
  • 5 stars
    Thanks to Tanya Kaur for dealing with my personal ...
    brenda -
  • 5 stars
    Great service from Tanya Kaur at Digby Brown who h...
    Mr Smyth -
  • 5 stars
    I was in a car accident I contacted Digby brown Ma...
    Marie Milton -
  • 5 stars
    When I had my car accident I did not who to turn t...
    Sarah Davie -
  • 5 stars
    When starting with digby brown, it was easy and ac...
    Colette Hunter -
Image
Woman getting legal advice from solicitor

Thinking of making a claim?

Digby Brown's highly trained and experienced team will give you all the support you need.

More
Image
Piggby bank with money going into it

How your case is funded

Don't be worried about the cost of legal advice. We will fully explain how your claim will be funded.

More
Image
Hands in the air to ask a questions

Frequently asked questions

Digby Brown are here to help. Here are some answers to some of your frequently asked questions.

More

0333 200 5926

Monday to Friday: 8am - 7pm 

Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

Email enquiry form

Complete our enquiry form and we will strive to reply within 24 hours

Follow us