Fallen wood from window leaves permanent scarring

Woman looking out of window

Digby Brown Inverness office acted for Mrs. P who was injured walking through the street in the centre of Inverness.

She was walking between shops, minding her own business, when suddenly she was struck by a piece of wood which had fallen out of a window where building work was taking place.

Mrs. P fell to the ground and suffered a deep cut to her forehead which covered her face in blood. She was immediately assisted by passers-by and local shopkeepers, who called for an ambulance.

The incident was also reported to the builders. Mrs. P needed some time off work, and she was left with a single noticeable scar to her forehead, which caused her some embarrassment.

Although she knew little about where the piece of wood came from, and the circumstances in which it fell, she wondered whether this would be a situation where she could gain compensation from the building company.

She spoke to Digby Brown Inverness about the incident, and they reassured her that they would be able to help her gain compensation.

Associate Solicitor Sam Cowie in our Inverness office was able to help by identifying who was responsible and explaining to them why according to the law of Scotland, they would be liable for this incident.

He then presented a valuation to the building company’s Insurer, and the case eventually settled with an award to Mrs. P of £15,500.

Mrs. P was delighted, and commented saying: “Thanks to Sam Cowie (Inverness branch) for all the help with my injury claim, he kept me updated throughout the process which made things easier for me. Friendly and professional at all times. I’m delighted with the outcome”.

What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

  • 5 stars
    It has been a long 4 year process but amy Gannon a...
    Steven Follan -
  • 5 stars
    My case was a long drawn out case but Digby Brown ...
    Karen Collier -
  • 5 stars
    Absolute professional service from start to finish...
    Mr weston -
  • 5 stars
    I had to be encouraged to put in a claim. I was i...
    Lorraine Mcalpine -
  • 5 stars
    I would like to begin by saying a massive thank yo...
    Kieran Murdoch -
  • 5 stars
    I just can't thank Digby brown enough thier solici...
    mark thompson -
  • 5 stars
    Chris Ritchie provided an excellent service re my ...
  • 5 stars
    Thanks to Tanya Kaur for dealing with my personal ...
    brenda -
  • 5 stars
    Great service from Tanya Kaur at Digby Brown who h...
    Mr Smyth -
  • 5 stars
    I was in a car accident I contacted Digby brown Ma...
    Marie Milton -
  • 5 stars
    When I had my car accident I did not who to turn t...
    Sarah Davie -
  • 5 stars
    When starting with digby brown, it was easy and ac...
    Colette Hunter -
Woman getting legal advice from solicitor

Thinking of making a claim?

Digby Brown's highly trained and experienced team will give you all the support you need.

Piggby bank with money going into it

How your case is funded

Don't be worried about the cost of legal advice. We will fully explain how your claim will be funded.

Hands in the air to ask a questions

Frequently asked questions

Digby Brown are here to help. Here are some answers to some of your frequently asked questions.


0333 200 5926

Monday to Friday: 8am - 7pm 

Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

Email enquiry form

Complete our enquiry form and we will strive to reply within 24 hours

Follow us