You can't do it alone, you need expert legal help

Woman getting advice from solicitor

Our client suffered a severe brain injury at work which changed his life, and the lives of his family, forever.

“It was so shocking what happened, even thinking about it years later I get upset. My brother is a completely different person now because of what happened.”

The family contacted a local firm to begin with but because the local solicitor didn’t have expertise in that area of law, the family were directed to Digby Brown.

Suzanne Williams, Associate Solicitor in Digby Brown’s Serious Injury team, took over the case.

“The service was excellent, Suzanne was very understanding and took time to explain the process. She would meet with us or call us regularly so we understood what was happening the whole way through.”

An expert report from a neuropsychologist confirmed that as a result of the severity of his injury, he would be unable to go back to work and was unable to make decisions about his welfare and financial affairs. 

“He has gone from being an able and independent person to being someone who has severe mental impairment. He can’t walk unaided because his brain injury has impacted on his balance. He has issues with everyday things from making a cup of tea to having a shower as he can’t concentrate for very long. His ability to reason and make decisions is very limited which makes him very vulnerable.”

Suzanne Williams advised his family that they would need to apply to the sheriff court to obtain something called a Guardianship order. This allows the court to appoint Guardians who could then provide instructions in relation to the personal injury claim as well as manage his welfare and financial affairs on his behalf.

“I never envisaged being my older brother’s guardian but my two brothers and I are welfare and financial guardians for him now and we are responsible for making sure he is okay for the rest of his days.”

As his employer denied any fault on their part for what happened, we initiated proceedings in the Court of Session. Shortly after, they admitted fault – but said our client was also partly to blame. We investigated this further and obtained expert evidence which confirmed he was not to blame in any way.

As they admitted fault, we were also able to secure an early payment of £400,000 from his employer to pay for suitable accommodation.

“We want him to live as independently as possible. My mum is his main carer and we bought a bungalow to be adapted so my mum and brother are secure for the rest of his life, with an ensuite for a live in carer in the future.”

In the end, the case settled at the pre-trial meeting for £3 million.   

“I would tell anyone that you can’t do it alone, it’s a minefield. We wouldn’t have known where to start. You need to involve an organisation like Digby Brown who have the expert knowledge of what to do to make sure nothing is missed.

“The compensation sounds like a lot of money but it needs to take care of my brother for the rest of his life and pay for specialist medical care - which is not cheap. With Suzanne’s help, we have set up a trust which manages the funds making sure he is protected for the rest of his life, giving us peace of mind.”

What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

  • 5 stars
    It has been a long 4 year process but amy Gannon a...
    Steven Follan -
  • 5 stars
    My case was a long drawn out case but Digby Brown ...
    Karen Collier -
  • 5 stars
    Absolute professional service from start to finish...
    Mr weston -
  • 5 stars
    I had to be encouraged to put in a claim. I was i...
    Lorraine Mcalpine -
  • 5 stars
    I would like to begin by saying a massive thank yo...
    Kieran Murdoch -
  • 5 stars
    I just can't thank Digby brown enough thier solici...
    mark thompson -
  • 5 stars
    Chris Ritchie provided an excellent service re my ...
  • 5 stars
    Thanks to Tanya Kaur for dealing with my personal ...
    brenda -
  • 5 stars
    Great service from Tanya Kaur at Digby Brown who h...
    Mr Smyth -
  • 5 stars
    I was in a car accident I contacted Digby brown Ma...
    Marie Milton -
  • 5 stars
    When I had my car accident I did not who to turn t...
    Sarah Davie -
  • 5 stars
    When starting with digby brown, it was easy and ac...
    Colette Hunter -
Woman getting legal advice from solicitor

Thinking of making a claim?

Digby Brown's highly trained and experienced team will give you all the support you need.

Piggby bank with money going into it

How your case is funded

Don't be worried about the cost of legal advice. We will fully explain how your claim will be funded.

Hands in the air to ask a questions

Frequently asked questions

Digby Brown are here to help. Here are some answers to some of your frequently asked questions.


0333 200 5926

Monday to Friday: 8am - 7pm 

Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

Email enquiry form

Complete our enquiry form and we will strive to reply within 24 hours

Follow us