Importance of medical evidence in a personal injury claim
Our Glasgow personal injury solicitors helped a woman after she was injured when she tripped over a raised kerb stone at a supermarket car park.
After the accident, she attended A & E at Glasgow Royal Infirmary, they carried out an x-ray which confirmed torn ligaments in her shoulder. She was advised to take time off work but she felt she couldn’t as she had just begun a new job.
Personal injury claim against supermarket
After contacting Digby Brown, our solicitors raised a personal injury claim on her behalf against the supermarket. They had failed in their common law duty to maintain the car park to a reasonable state of repair and adhere to the Occupiers' Liability (Scotland) Act 1960.
The insurers admitted liability for the accident which meant they were willing to compensate our client for her injuries that resulted from the accident.
Compensation offer without medical evidence
The insurers made an offer of £1,600 in full and final settlement of the injury claim. However, this offer was a pre-medical offer as no medical evidence had been collected yet.
At Digby Brown, we consider pre-medical offers to be no more than a cynical attempt by insurance companies to try and settle a personal injury claim, for less than it is worth, without any consideration as to the true nature and extent of the injuries someone has suffered and the likely recovery time.
In this case, our client agreed to reject the pre-medical offer and obtain medical evidence.
Medical evidence results in 8 times more compensation
Upon collecting medical evidence, it was confirmed that our client had a more serious injury which required surgery. An updated medical report was obtained and a full recovery was expected by 3 years.
After disclosing the updated medical evidence, negotiations were reached in the sum of £13,000 in respect of solatium, loss of earnings, services and inconvenience. This was over eight times the pre-medical offer.
In any personal injury claim, it is critical to obtain expert medical evidence to determine the extent of the injuries from the accident, if someone can make a full recovery and how long that will take. Without this, it is impossible to know the true value of compensation that someone is entitled to, and can result in fraudulent claims being compensated.
At Digby Brown, we always collect medical evidence from well regarded experts in the field to ensure our clients receive the compensation they are entitled to.
What our clients say about us
We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.
Car accident, where I was non liable but suffered ...Michael -
Tanya Kaur was my solicitor that dealt with my cla...James Hughes -
Laura Wilson was the solicitor for me in regards t...Iain -
First class service from Sarah in the Inverness of...R M -
After my car accident in March I contacted Digby B...Mrs Stewart -
Following injuries sustained in a car accident, I ...AP -
Dealt with David Henderson who was superb. He was ...Stuart Walton -
I had my two front teeth broken by ceral product a...Michael Oconnell -
I suffered both physical and mental trauma when I ...Kathryn Collyer -
Following a slightly ‘tricky’ redundancy I decided...Susan Todd -
many thanks for your help and the swift outcome, i...Ricky -
My experience from start to finish was brilliant ....Kerry dickson -
0333 200 5926
Monday to Friday: 8am - 7pm
Saturday and Sunday: 12pm - 4pm
(Please note, local rate, even from mobile)
Email enquiry form
Complete our enquiry form and we will strive to reply within 24 hours