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Frequently asked questions 

It matters that you receive the right legal advice

If you have been involved in an accident in Scotland in which you have been injured as a result of someone else’s fault then you may be entitled to compensation.

In Scotland, Digby Brown Solicitors has been helping people who have been injured for over 100 years. We are a firm of lawyers who specialise in personal injury. We have the experience and expertise to help you when you need it most. We helped pioneer no win no fee arrangements in Scotland to enable people without the financial means to gain access to justice.

There are many firms and compensation claims organisations offering to take on your case. Why would you use Digby Brown rather than anyone else?  What is the process? This section of the site will hopefully answer some of these questions.

Do I have a personal injury claim?

What is the procedure for making a claim?

How do I make a claim?

What can I claim for?

Can I make a personal injury claim if it was my fault?

Can I switch my personal injury claim to Digby Brown?

How do you know if you have a medical negligence claim?

I’ve made a complaint to the NHS – what happens now?

What is no win no fee?

How much will I have to pay for Digby Brown's help?

What are the benefits of giving a percentage of my damages?

Why use Digby Brown for your personal injury claim?

Why do Digby Brown only use legally qualified personnel?

How do you justify your claim that you are the number 1 personal injury law firm in Scotland?

What benefits are there in having specialist departments?

In Scotland, Digby Brown Solicitors has been helping people who have been injured for over 100 years. We are a firm of lawyers who specialise in personal injury. We have the experience and expertise to help you when you need it most. We helped pioneer no win no fee arrangements in Scotland to enable people without the financial means to gain access to justice.

If you have any queries about employment rights during the COVID-19 pandemic, please see our COVID-19 Employment Rights page. This will be updated on an ongoing basis to try and address some of the common concerns we are being asked. 

0333 200 5926

Monday to Friday: 8am - 7pm 

Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

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What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

Rated Excellent
based on 1,885 reviews
Showing our 4 and 5 star reviews.
  • Rated Excellent
    based on 1,885 reviews
    Showing our 4 and 5 star reviews.
  • 5 stars
    It has been a long 4 year process but amy Gannon a...
    Steven Follan -
  • 5 stars
    My case was a long drawn out case but Digby Brown ...
    Karen Collier -
  • 5 stars
    Absolute professional service from start to finish...
    Mr weston -
  • 5 stars
    I had to be encouraged to put in a claim. I was i...
    Lorraine Mcalpine -
  • 5 stars
    I would like to begin by saying a massive thank yo...
    Kieran Murdoch -
  • 5 stars
    I just can't thank Digby brown enough thier solici...
    mark thompson -
  • 5 stars
    Chris Ritchie provided an excellent service re my ...
    MR BILL WILLIAMSON -
  • 5 stars
    Thanks to Tanya Kaur for dealing with my personal ...
    brenda -
  • 5 stars
    Great service from Tanya Kaur at Digby Brown who h...
    Mr Smyth -
  • 5 stars
    I was in a car accident I contacted Digby brown Ma...
    Marie Milton -
  • 5 stars
    When I had my car accident I did not who to turn t...
    Sarah Davie -
  • 5 stars
    When starting with digby brown, it was easy and ac...
    Colette Hunter -

Enquiry Form

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What is your enquiry regarding?*