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Frequently asked questions about compensation claims

It matters that you receive the right legal advice

If you have been involved in an accident in Scotland in which you have been injured as a result of someone else’s fault then you may be entitled to compensation.

In Scotland, Digby Brown Solicitors has been helping people who have been injured for over 100 years. We are a firm of lawyers who specialise in personal injury. We have the experience and expertise to help you when you need it most. We helped pioneer no win no fee arrangements in Scotland to enable people without the financial means to gain access to justice.

There are many firms and compensation claims organisations offering to take on your case. Why would you use Digby Brown rather than anyone else?  What is the process? This section of the site will hopefully answer some of these questions.

Do I have a personal injury claim?

What is the procedure for making a claim?

How do I make a claim?

What can I claim for?

Can I make a personal injury claim if it was my fault?

Can I switch my personal injury claim to Digby Brown?

How do you know if you have a medical negligence claim?

I’ve made a complaint to the NHS – what happens now?

What is no win no fee?

How much will I have to pay for Digby Brown's help?

What are the benefits of giving a percentage of my damages?

Why use Digby Brown for your personal injury claim?

Why do Digby Brown only use legally qualified personnel?

How do you justify your claim that you are the number 1 personal injury law firm in Scotland?

What benefits are there in having specialist departments?

In Scotland, Digby Brown Solicitors has been helping people who have been injured for over 100 years. We are a firm of lawyers who specialise in personal injury. We have the experience and expertise to help you when you need it most. We helped pioneer no win no fee arrangements in Scotland to enable people without the financial means to gain access to justice.

0333 200 5926

Monday to Friday: 8am - 8.30pm
Saturday to Sunday: 12pm - 4pm

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What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

Trustpilot rating
based on 1,562 reviews
  • Trustpilot rating
    based on 1,562 reviews
  • 5 stars
    Highly recommend! Couldn't have asked for a better...
    Nat Buchan -
  • 5 stars
    Very supportive team (Gayle McGinn was the main co...
    MarkR -
  • 5 stars
    I cannot fault the service given to me by my solic...
    Mr R Wallace -
  • 5 stars
    Craig Brown at DB Dundee was amazing throughout th...
    Catrina Lake -
  • 5 stars
    Chris has dealt with my case for 2 years and I hav...
    Lisa -
  • 5 stars
    Digby Brown took all the stress out of the process...
    Gary Logan -
  • 5 stars
    Honest advice in a timely fashion.
    Rebecca Grice -
  • 5 stars
    a few months after my accident I took the advice o...
    Stuart Roy -
  • 5 stars
    From the beginning of when I had my accident to th...
    Kevin -
  • 5 stars
    Having suffered a sore burn to my face following a...
    Lynsey Beveridge -
  • 5 stars
    I couldn't be happier with the outcome that Jennif...
    Danni -
  • 5 stars
    Pursued a claim for my wife and I after a car acci...
    Mrs S Wishart -