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Making a claim

At Digby Brown we understand that an accident can leave people feeling vulnerable and frustrated, which is why we have a highly trained and experienced team to give you all the support you need.

The process of making a claim can begin as soon as you get in touch, either by filling in our enquiry form or by phoning 0333 200 5925.

We will first listen to you to find out simply what happened and find out the extent of your injuries, before discussing how we can help.

Claim process

At this stage we will explain fully what will happen next, including how we will fund your case, using our No win No fee funding model, compensate. 

Wherever possible we like to follow up the initial conversation by arranging a face to face meeting with new clients.

This gives you the opportunity to meet the person who will be handling the case and it allows us to take a detailed statement about the accident and your injuries.

If your injuries prevent you attending one of our offices, we will be happy to visit you at your home or in hospital.

Making a claim for compensation

Following this meeting we will submit a claim on your behalf by writing to the person responsible for the accident telling them why we believe they are liable to pay you compensation.

In almost all cases we will be dealing not with the person who caused the accident but with their insurers.

We've helped thousands of people injured in an accident like you

Digby Brown is committed to helping people after a personal injury in an accident, we know this process can stressful but with our help we will make it as straightforward as possible.

Rest assured we have helped many other people in similar circumstances receive fair and just compensation. 

Detailed in clients we have helped are just a sample of the many case histories of people, like you, who have been injured and how, with Digby Brown’s help, have put their lives back on track. 

We are very proud of the written and submitted testimonials from past clients using our independent service Trustpilot.

Find out what others say about us on Trustpilot.

0333 200 5926

Monday to Friday: 8am - 8.30pm
Saturday to Sunday: 12pm - 4pm

Email enquiry form

Complete our enquiry form and we will strive to reply within 24 hours

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What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

Trustpilot 4.5 stars
Rated Excellent
based on 1,615 reviews
  • Trustpilot 4.5 stars
    Rated Excellent
    based on 1,615 reviews
  • 5 stars
    Sam from Digby Brown handled my work accident case...
    Angela Sturgeon Boslam -
  • 5 stars
    Claire from Digby Brown has been handling a claim ...
    Lynda -
  • 5 stars
    I would like to thank Constantin Bedrule for the c...
    Babz -
  • 5 stars
    I contacted digby brown to help me with an acciden...
    Sandra Barrie -
  • 5 stars
    Having been injured in a cycling accident due to n...
    Doug Wilson -
  • 5 stars
    Service was prompt and very professional. I was ke...
    Martin -
  • 5 stars
    I have never made a claim before but this was defi...
    Stephen Boyd -
  • 5 stars
    Digby Brown are the go to team. Lee was more than ...
    Jack Knox Newell -
  • 5 stars
    I had the pleasure of having Rachel walker represe...
    Jordan McLaughlin -
  • 5 stars
    Craig was great kept me updated regularly with wha...
    Sandra Brown -
  • 5 stars
    Very thorough from start to finish. I had never ma...
    David -
  • 5 stars
    Excellent service from Jennifer Watson at the beau...
    Leighanne Love -