Making a Claim in Scotland | Digby Brown Solicitors
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Client receiving legal advice from personal injury solicitor at Digby Brown

Making a claim

At Digby Brown we understand that an accident can leave people feeling vulnerable and frustrated, which is why we have a highly trained and experienced team to give you all the support you need.

The process of making a claim can begin as soon as you get in touch, either by filling in our enquiry form or by phoning 0333 200 5925.

We will first listen to you to find out simply what happened and find out the extent of your injuries, before discussing how we can help.

Claim process

At this stage we will explain fully what will happen next, including how we will fund your case, using our No win No fee funding model, compensate. 

Wherever possible we like to follow up the initial conversation by arranging a face to face meeting with new clients.

This gives you the opportunity to meet the person who will be handling the case and it allows us to take a detailed statement about the accident and your injuries.

If your injuries prevent you attending one of our offices, we will be happy to visit you at your home or in hospital.

Upset girl after being injured in an accident in Scotland

Making a claim for compensation

Following this meeting we will submit a claim on your behalf by writing to the person responsible for the accident telling them why we believe they are liable to pay you compensation.

In almost all cases we will be dealing not with the person who caused the accident but with their insurers.

We've helped thousands of people injured in an accident like you

Digby Brown is committed to helping people after a personal injury in an accident, we know this process can stressful but with our help we will make it as straightforward as possible.

Rest assured we have helped many other people in similar circumstances receive fair and just compensation. 

Detailed in clients we have helped are just a sample of the many case histories of people, like you, who have been injured and how, with Digby Brown’s help, have put their lives back on track. 

We are very proud of the written and submitted testimonials from past clients using our independent service Trustpilot.

Find out what others say about us on Trustpilot.

 



based on 1322 reviews
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  • Excellent communication throughout the whole process, with regular updates on any progress made.
    Claire Ferguson - 31 Oct 2018
  • I had a cycling accident last year involving a car and the driver was charged with careless driving....
    Alan - 30 Oct 2018
  • excellent service from digby brown, great communication from the advisor during the process. i will definitely...
    Sean K - 30 Oct 2018
  • Excellent service, fantastic communication from the start. Made to feel at ease in discussions. Would...
    Clare Sutherland - 29 Oct 2018
  • Having being involved in an accident I required legal assistance, and hired Chiara Pieri at Digby Brown...
    Maria - 26 Oct 2018
  • Very satisfied with the outcome and the way the case was handled, was kept informed all the way through...
    Terry Higgins - 25 Oct 2018
  • Gail McGinn was fabulous from first contact. Professional advice, attention to detail and accuracy all...
    Alexis Rumbles - 23 Oct 2018
  • Decided to contact them after a recommendation. Constantin was very pleasant to deal with, quick to update...
    Chris Quirk - 10 Oct 2018
  • Went with someone’s recommendation, and gillian did not let down, Can’t thank her enough she was...
    Savannah Sellars - 04 Oct 2018
  • Jennifer was fantastic dealing with my case never gave up hope in the 4 years and finally won thank you...
    Lauren Grubb - 01 Oct 2018
  • good!!!!!!!!!!!!
    Daniel - 30 Sep 2018
  • Gail McGinn was very professional from start of process to finish. Explaining everything clearly and...
    M Black - 25 Sep 2018
  • Had dealt with my personal injury claim which has spanned over a number of months. Couldn\'t fault the...
    DHERD - 25 Sep 2018
  • Digby Brown handled my case very professionally from start to finish and I have no hesitation in recommending...
    Customer - 25 Sep 2018
  • Digby Brown dealt with myself and my mum after we were in a car accident that wasn\'t our fault last year....
    Kaye Lindsay - 24 Sep 2018
  • I was knocked off my bicycle last year, I had my Britsh Cycling Insurance, was told to contact Digby...
    Paul Lynch - 20 Sep 2018
  • I contacted Digby Brown edinburgh for help regarding neglect of care of my late mother , fantastic service...
    Niki Naki Noo Noo - 19 Sep 2018
  • Professional help and advice, honest opinion and well done prediction, that\'s everything what made me...
    Agnieszka - 17 Sep 2018
  • Where great done everything for me kepted me in the loop with everything
    Robbie - 17 Sep 2018
  • i cannot fault these solicitors they helped me settle a car accident claim after nothing but problems...
    Lorraine - 17 Sep 2018
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