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Making a claim

At Digby Brown we understand that an accident can leave people feeling vulnerable and frustrated, which is why we have a highly trained and experienced team to give you all the support you need.

The process of making a claim for compensation can begin as soon as you get in touch. We will first listen to you to find out simply what happened and find out the extent of your injuries, before discussing how we can help.

Claim process

At this stage we will explain fully what will happen next, including how we will fund your case, using our no win no fee funding model, compensate. 

Wherever possible we like to follow up the initial conversation by arranging a face to face meeting with new clients.

This gives you the opportunity to meet the person who will be handling the case and it allows us to take a detailed statement about the accident and your injuries.

If your injuries prevent you attending one of our offices, we will be happy to visit you at your home or in hospital.

Making a claim for compensation

Following this meeting we will submit a claim on your behalf by writing to the person responsible for the accident telling them why we believe they are liable to pay you compensation.

In almost all cases we will be dealing not with the person who caused the accident but with their insurers.

We've helped thousands of people injured in an accident like you

Digby Brown is committed to helping people after a personal injury in an accident, we know this process can stressful but with our help we will make it as straightforward as possible.

Rest assured we have helped many other people in similar circumstances receive fair and just compensation. 

Detailed in clients we have helped are just a sample of the many case histories of people, like you, who have been injured and how, with Digby Brown’s help, have put their lives back on track. 

We are very proud of the written and submitted testimonials from past clients using our independent service Trustpilot.

Find out what others say about us on Trustpilot.

0333 200 5926

Monday to Friday: 8am - 7pm 

Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

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What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

  • 5 stars
    A very professional and knowledgable team. Was kep...
    Caroline -
  • 5 stars
    Digby Brown were very honest about my case from fi...
    Mrs Hinchcliffe -
  • 5 stars
    Following a successful outcome by Digby Brown in a...
    james dobson -
  • 5 stars
    From start to finish my lawyer Rachel Campbell was...
    Arthur -
  • 5 stars
    Craig snee done a great job kept me up to date wit...
    Sharlene Buchanan -
  • 5 stars
    Communication with my assigned case officer was cl...
    Mark -
  • 5 stars
    From the time of contact to the result, Digby Brow...
    Kenneth Divine -
  • 5 stars
    I used Digby Brown after an accident at work. From...
    Anne -
  • 5 stars
    Excellent service and very friendly
    Denise Ross -
  • 5 stars
    As a retired solicitor I feel very comfortable wri...
    Consumer -
  • 5 stars
    excellent service .Despite being a complicated cas...
    James Gordon -
  • 5 stars
    Alison Shaw at Digby Brown was great from the word...
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Enquiry Form

What is your enquiry regarding?*