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Office Accident Claims

Offices are about as safe a working environment as you can get. There aren’t unpredictable farm animals potentially running loose, you are not being asked to scale an unsecured ladder onto a broken roof or have to weave your way through scary power tools lying about the corridor however, it is surprising how many people do get injured whilst working in an office environment. And those injuries aren’t just a bruise or an aching muscle; negligent working practices cause serious injuries wherever they occur.

Hazards like stray cables, wet floors, dangerous waste or repetitive injuries caused by heavy lifting even sitting at a desk where you aren’t given the space to align yourself to your monitor correctly.

Employers are responsible for safety in the office and if you were injured because your employer failed to take the right precautions, then you may be entitled to compensation.

People working in an office

The Digby Brown office injury claims process

At Digby Brown, we specialise in the law pertaining to personal injury and have specialist solicitors who deal with office accident claims. With our experience and knowledge in workplace regulations, our clients regularly receive many times more than the original offer. This is because Digby Brown fully understands what you should be compensated for.

We comprehensively assess the injuries: both the short and long term effects they will have on your future working career and endeavour to financially calculate your loss. Without the necessary understanding of your personal circumstances and how this injury will affect your ability to work in the future as well as the losses you know you have already incurred, how do you put a value on rightful damages?

As part of your ‘no win, no fee’ personal injury claim, your solicitor will consider the following:

  • Your injury 
  • Medical treatment 
  • Rehabilitation
  • Loss of earnings 
  • Home adaptations 
  • Other expenses

We aim to make the claims process as smooth as possible. We will speak to you in plain English and ensure you understand everything that’s happening as your case progresses.

Remember, your case is ‘no win no fee’ which means you will never be asked to pay anything towards the legal costs of your case. Digby Brown uses a special funding platform called Compensate. It is Compensate that pays for these legal costs which Digby Brown then recovers from the other party at the end of the personal injury claim.

The only money you ever part with is our success fee (never more than 20% including VAT) which is deducted from your settlement. So, for example, if your case settles for £10,000 then you will have £8,000 in your hand after our success fee is deducted. We know you can’t afford to pay legal costs upfront based on a solicitor’s hourly rate.

This is, in our opinion, the best way to access expert legally qualified expertise to ensure you get both the best service as well as the best financial outcome.

No win, no fee personal injury solicitors

The expression “No win, no fee” is often used in personal injury cases.  It is used as a way of funding a compensation claim where the accident victim does not have the means to pay for the costs involved as the case progresses. 

A number of solicitors are prepared to handle personal injury cases on a “No Win – No Fee” basis but very few are able to offer their clients complete protection if the case is unsuccessful. 

In that event, the client could end up being liable for many thousands of pounds in legal expenses or the case won't be fully investigated and therefore likely to under-settle.

Compensate 'no win, no fee' funding

Digby Brown has its own funding company, Compensate, which provides the funding to allow the case to be fully investigated, employ the best experts surrounding the circumstances of the accident and/or injuries sustained and where and if necessary go to court.

If for whatever reason the case is unsuccessful, Compensate pays all your legal expenses and those of your opponent – you pay nothing

On average our clients receive over 3 times the pre-litigation offer

Because of Compensate funding Digby Brown's success rate is extremely high and on average our clients receive three times the pre-litigation offer.

In the event the case is successful, a small percentage of your damages will be deducted with VAT to pay for this service. The percentage which Compensate will charge depends on the degree of risk involved. We believe that this is the fairest method of giving clients access to justice whilst ensuring their cases are fully investigated, prepared and funded.

Don’t take our word for it, just read many of the court decisions and case studies on our website.

Beware of compensation offers which may be too good

We know you will have seen many adverts offering 100% compensation or telling you that you will not lose any of your compensation, however we believe there are a number of problems with companies that do this.

  • How do they make their money if they don’t charge you anything?
  • If they aren’t taking any money from you, the client, what incentive do they have to ensure you receive the right level of compensation, appropriate to the injuries you have sustained?
  • Fully preparing a case, finding out exactly what happened and what the consequences of your injuries may mean in the long term, is expensive, how do they do this properly?
  • If they aren’t fully preparing these cases will they just accept the first offer they are given on your behalf by the Insurance company?
  • It makes simple business sense, the less work they do the higher their profit margin is - they simply have no incentive to work harder on your behalf.
  • These adverts in the main are from English firms on national television which operates in a different way and therefore wouldn’t apply to a Scottish person.

We know from the many client cases we mandate from other firms of solicitors (in the main at the request of the client who is extremely unsatisfied with the service received for the other firm) that many shortcuts are taken in preparation and that the first offer received is being recommended for acceptance, regardless of the value. 

Getting something for nothing is usually the first sign of poor service.

Correct level of compensation with Digby Brown

Our experience and statistics show time and time again we will achieve the correct level of compensation which will be substantially more than the insurer is initially prepared to offer.

Even after we have deducted our percentage as a success fee you will gain considerably more than you would have achieved using a 100% compensation model.

Contact Digby Brown's personal injury solicitors

We have offices across Scotland in Glasgow, Edinburgh, Dundee, Kirkcaldy, Inverness, Aberdeen and Ayr.

For further information about no win, no fee, or anything else, call us on 0333 200 5925 or fill in our enquiry form below and someone will get back in touch with you.

How we help with office injury compensation claims

Our job is to fully investigate what happened. Beyond finding out from you, we will hopefully speak to others who witnessed the accident and have a better understanding of why it never should have happened in the first place.

If necessary, we will employ a range of medical and industry experts to build a picture of how the injuries will impact you in the future. We will deal with your employer’s insurance company to provide them with all this information and what we believe the level of damages should be. If we cannot agree either who was at fault or the fair amount of compensation, then we will consider taking the case to court.

Your employer may try to deal with you directly or you may have Union representation; however, the only proper way to assess what level of damages someone is entitled to is by using an independent legal firm. It is in our interests to ensure you get the best possible result in terms of level of damages.

Edinburgh cleaner Malgorzata suffered a cut to her foot after falling over wooden pallets – she fell because the pallets had blocked the route to the wheelie bins, yet she did not know they were there as there was no outside light. With the help of our in-house Polish solicitors our client was able to secure £5,000 for her office-based accident.

Why use Digby Brown for office injury compensation claims?

Digby Brown recovers more than £100 million every year for clients. For the last 18 years, our expertise has been recognised by Chambers & Partners and The Legal 500 for 14 years, which are the go-to guides for accessing legal help.

We have also been recognised as Scotland’s Law Firm of the Year for five out of the last seven years (2015, 2016, 2018, 2019 and 2022). 

This proven track record is why thousands of people come to Digby Brown for legal support – whether through word of mouth or by being referred by trusted charities.

We are proud to know the work we do for clients in accident at work compensation claims has a positive knock-on effect for workers all Scotland. Holding employers accountable via civil claims has helped improve safety standards across industries, sectors and even nations.

Get in touch

In the first instance, simply call our Legal Enquiry Team or fill out a simple enquiry form and we’ll call you back at a convenient time. We are open seven days a week and we can talk to you about what happened and see whether we can help. Simple as that.

0333 200 5926

Monday to Friday: 8am - 8pm 
Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

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Complete our enquiry form and we will strive to reply within 24 hours

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What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

Rated Excellent
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  • Rated Excellent
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    Showing our 4 and 5 star reviews.
  • 5 stars
    I reached out to Digby Brown about my accident at ...
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    Saima Ali from Digby Brown's office in Ayr dealt w...
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  • 5 stars
    I had an accident at work in March 2022 and I con...
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    D Hus -
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    Ewen the solicitor kept me up to date with phone c...
    customerjimmy -
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    After an accident at work resulted in a crushed to...
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    I felt dawn was very helpful and kept in contact w...
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    Fantastic Staff. Honest and straight foreward. W...
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    the solicitor I had was first class, always kept m...
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    Everything was taken care of very professionally a...
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    Firstly I would like to thank Louise McCulloch of ...
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