Independent legal advice after accident results in 10 times the initial offer
“I was taking my granddaughter home when I collapsed, my foot just gave way. There was actually a bevelled hole in the ground which caused me to fall.”
Pauline Hill was unable to walk home, and it was later confirmed that she had fractured her ankle.
“I was in a moon boot for five months, it was horrible and embarrassing – I had to rely on my family for help.
“I was scared to leave the house in case I fell again and I was worried people would stare at me in this moon boot so I was in the house a lot.
“It was really hard not being able to go about and do normal everyday things like going to the shops and get a good night’s sleep.”
Pauline contacted with Midlothian Council about what happened and they put her in touch with their insurance solicitors. She completed a form and they offered her £1,000 in compensation.
“They weren’t interested in what I had to say and the offer didn’t sound right at all so I decided to get in touch with Digby Brown for a second opinion.”
The case was appointed to Claire Wilson, Trainee Solicitor in the Digby Brown Edinburgh office. She collected expert medical evidence and detailed investigations into what happened, proving Midlothian Council were at fault and therefore liable to pay compensation.
“I thought Digby Brown were excellent, they asked the right questions and explained what would happen next. They never kept me in the dark, Claire always emailed and phoned to let me know what was happening.”
In the end, our Edinburgh office secured over ten times the initial offer, settling the case for £11,094.
”I was really surprised, I didn’t expect to get so much more that the first offer. To think if I had just accepted that offer….
“I would say to anyone injured like I was to go to Digby Brown for legal advice – you can’t afford not to.”
What our clients say about us
We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.
It has been a long 4 year process but amy Gannon a...Steven Follan -
My case was a long drawn out case but Digby Brown ...Karen Collier -
Absolute professional service from start to finish...Mr weston -
I had to be encouraged to put in a claim. I was i...Lorraine Mcalpine -
I would like to begin by saying a massive thank yo...Kieran Murdoch -
I just can't thank Digby brown enough thier solici...mark thompson -
Chris Ritchie provided an excellent service re my ...MR BILL WILLIAMSON -
Thanks to Tanya Kaur for dealing with my personal ...brenda -
Great service from Tanya Kaur at Digby Brown who h...Mr Smyth -
I was in a car accident I contacted Digby brown Ma...Marie Milton -
When I had my car accident I did not who to turn t...Sarah Davie -
When starting with digby brown, it was easy and ac...Colette Hunter -
0333 200 5926
Monday to Friday: 8am - 7pm
Saturday and Sunday: 12pm - 4pm
(Please note, local rate, even from mobile)
Email enquiry form
Complete our enquiry form and we will strive to reply within 24 hours