Pedestrian knocked down by car received double the initial compensation offer

Woman Looking Out Window

Fiona was a pedestrian on her way home on a wet November evening when she was knocked over by a car as she crossed the road.

“The car came out of nowhere and hit me just as I reached the traffic island in the middle of the road. I bounced off the car and landed on the ground.  All the driver could say was ‘I didn’t see you’.

“I had a big bump on my head and my leg was in a lot of pain. After being checked over by the paramedics they decided to take me to A&E.”

X-rays confirmed that Fiona had sprained a number of ligaments in her right leg.

“I had to get around on crutches for the first 2 to 3 weeks. It was very painful and I wasn’t really able to do very much. I then was left using stick for a few weeks after that before I felt confident enough to walk without it.”

After speaking with family and friends, Fiona decided to get in touch with Digby Brown for legal advice.

“People kept telling me, ‘you haven’t done anything wrong and you should do something about it’. I’d heard the adverts for Digby Brown and a friend said they had an office in Glasgow so I got in touch.”

Lee Cairney in our Glasgow office pursued the personal injury case against the driver.

“The insurer kept trying to contact me directly but as soon as Lee took got involved, he put a stop to that and made sure they contacted him instead.

“Having a local office made all the difference. I really didn’t want to phone someone random and not know who I was dealing with. Being able to meet with Lee face to face really helped  put my mind at rest.”

The insurers admitted that the driver was at fault and accepted liability for the accident. They made an offer of £2,150 to compensate for Fiona’s injuries.

After consideration, Lee felt that this was not enough and Fiona followed his advice and rejected the initial offer.

The insurers increased their original offer to £5,100 - more than double to original offer - which Fiona was delighted to accept.

“I would highly recommend Digby Brown to anyone in my situation. The advice from Lee the whole way through was excellent and he made everything so simple.

“I would tell anyone who was injured on the road to just call Digby Brown.”

What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

  • 5 stars
    It has been a long 4 year process but amy Gannon a...
    Steven Follan -
  • 5 stars
    My case was a long drawn out case but Digby Brown ...
    Karen Collier -
  • 5 stars
    Absolute professional service from start to finish...
    Mr weston -
  • 5 stars
    I had to be encouraged to put in a claim. I was i...
    Lorraine Mcalpine -
  • 5 stars
    I would like to begin by saying a massive thank yo...
    Kieran Murdoch -
  • 5 stars
    I just can't thank Digby brown enough thier solici...
    mark thompson -
  • 5 stars
    Chris Ritchie provided an excellent service re my ...
  • 5 stars
    Thanks to Tanya Kaur for dealing with my personal ...
    brenda -
  • 5 stars
    Great service from Tanya Kaur at Digby Brown who h...
    Mr Smyth -
  • 5 stars
    I was in a car accident I contacted Digby brown Ma...
    Marie Milton -
  • 5 stars
    When I had my car accident I did not who to turn t...
    Sarah Davie -
  • 5 stars
    When starting with digby brown, it was easy and ac...
    Colette Hunter -
Woman getting legal advice from solicitor

Thinking of making a claim?

Digby Brown's highly trained and experienced team will give you all the support you need.

Piggby bank with money going into it

How your case is funded

Don't be worried about the cost of legal advice. We will fully explain how your claim will be funded.

Hands in the air to ask a questions

Frequently asked questions

Digby Brown are here to help. Here are some answers to some of your frequently asked questions.


0333 200 5926

Monday to Friday: 8am - 7pm 

Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

Email enquiry form

Complete our enquiry form and we will strive to reply within 24 hours

Follow us