Personal injury lawyers in Edinburgh secure compensation for bus accident victim

Passengers on a bus

Digby Brown’s Edinburgh office helped Elizabeth Johnstone with a personal injury claim after she was injured stepping off a bus when the bus kept moving.

Although the other firm closed the case, within 12 months our personal injury lawyers in Edinburgh had turned the case around, and secured rightful compensation for Elizabeth.

What was the impact of the personal injuries from the bus accident?

Elizabeth’s body was twisted as a result of the bus continuing to move as she was stepping off, causing her pain in her right hand side; legs and lower back.

“Still struggle to walk at times”

“I was on crutches for 4 weeks and then had to build up my strength again. Although I am right handed, my left side is now stronger than my right.

“It was horrendous, needed help from my mum for everyday things such as dressing and physiotherapy sessions to help the injuries heal.

“Even now, there are times I still struggle with walking, it just varies from day to day.”

Other firm of lawyers closed personal injury claim

Elizabeth had gone to another firm of lawyers to pursue a personal injury claim but after two and half years of having the case, they said they couldn’t take the case forward.

Elizabeth suffers from a pre-existing issue of sciatica in her back and they failed to identify the correct medical experts to link her injuries to the accident.

Without this evidence, they had to close the case.

Contacted Digby Brown’s personal injury lawyers for help

Elizabeth contacted Digby Brown for help shortly thereafter. Within 6 months, our personal injury lawyers in Edinburgh were able to turn it around and litigate the personal injury claim in court.

“The first thing Digby Brown did was tell me I was entitled to compensation, even after I explained I had a pre-existing lower back issue.

“They quickly arranged a private medical report with a specialist to prove my injuries were a result of the accident on the bus.”

Personal injury claim

As Elizabeth’s injuries prevented her from taking up a job she was offered, the personal injury claim also included the wage loss.

“Solicitor was only a phone call away”

They were absolutely brilliant, kept me up to date by post, emails, over the phone, there was constant contact throughout the case.

“My solicitor explained at the beginning; that it was quite intense but then it would go quiet as the case would take time to settle.

“However even when it was quiet I would hear from her to tell me how it was going and I knew she was only a phone call away.”

The case settled almost exactly 12 months after our lawyers received it, turning the case completely around and securing compensation for Elizabeth.

“By your side, fighting for you”

“I felt like I was getting nowhere with my previous solicitor but with Digby Brown, I had someone on my side fighting my case.

“They were always there, giving legal assistance, absolutely brilliant.

“Delighted with the compensation I received”

What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

  • 5 stars
    Car accident, where I was non liable but suffered ...
    Michael -
  • 5 stars
    Tanya Kaur was my solicitor that dealt with my cla...
    James Hughes -
  • 5 stars
    Laura Wilson was the solicitor for me in regards t...
    Iain -
  • 5 stars
    First class service from Sarah in the Inverness of...
    R M -
  • 5 stars
    After my car accident in March I contacted Digby B...
    Mrs Stewart -
  • 5 stars
    Following injuries sustained in a car accident, I ...
    AP -
  • 5 stars
    Dealt with David Henderson who was superb. He was ...
    Stuart Walton -
  • 5 stars
    I had my two front teeth broken by ceral product a...
    Michael Oconnell -
  • 5 stars
    I suffered both physical and mental trauma when I ...
    Kathryn Collyer -
  • 5 stars
    Following a slightly ‘tricky’ redundancy I decided...
    Susan Todd -
  • 5 stars
    many thanks for your help and the swift outcome, i...
    Ricky -
  • 5 stars
    My experience from start to finish was brilliant ....
    Kerry dickson -
Image
Woman getting legal advice from solicitor

Thinking of making a claim?

Digby Brown's highly trained and experienced team will give you all the support you need.

More
Image
Piggby bank with money going into it

How your case is funded

Don't be worried about the cost of legal advice. We will fully explain how your claim will be funded.

More
Image
Hands in the air to ask a questions

Frequently asked questions

Digby Brown are here to help. Here are some answers to some of your frequently asked questions.

More

0333 200 5926

Monday to Friday: 8am - 7pm 

Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

Email enquiry form

Complete our enquiry form and we will strive to reply within 24 hours

Follow us