Paul joined the firm in 2020, as Head of the Legal Enquiry Team. Paul's role is to provide support and manage the flow of new enquiries through the Legal Enquiry Team, ensuring the quality, efficiency and empathy are at the heart of everything we do.
 
Paul has 25 years experience as a Customer Service professional in a variety of industries including Family History, Health and Nutrition, Sport and Telecom, as well as serving 12 Years in the Royal Navy as a Communications Specialist.