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Why do Digby Brown only use legally qualified personnel?

At Digby Brown we insist on using legally qualified personnel who will work from day one on your compensation claim.

That means for you, you will be dealing with the same person from the outset of your case, once we have established which department is best suited to deal with your circumstances. Their job, as well as to ensure your cases is examined thoroughly and fully prepared, is to explain everything to you and guide you, step by step, through the compensation claim process. 

We understand that this can be for some a daunting prospect. Be rest assured, we have helped thousands of people achieve rightful and fair compensation in Scotland. Dealing with one person, who will work from the outset on your case, helps this process, it creates a level of understanding and ensures all the facts, circumstances and details are prepared correctly.

A great deal of our competitors are likely to use call centres and unqualified claims handlers who have no legal background and therefore will not be able to fully understand the legal system or complexities involved – you are just another entry in their computer. At Digby Brown, we use only legally qualified personnel.

You can learn more about the procedure of making a claim or use the link below to our short personal injury enquiry form and one of our experts will be in touch.

0333 200 5926

Monday to Friday: 8am - 8pm 

Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

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Complete our enquiry form and we will strive to reply within 24 hours

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What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

Rated Excellent
based on 2,039 reviews
Showing our 4 and 5 star reviews.
  • Rated Excellent
    based on 2,039 reviews
    Showing our 4 and 5 star reviews.
  • 5 stars
    Kept me informed every step of the way.
    Mary Fulton -
  • 5 stars
    Great help guidance perfect great support through ...
    Chantelle Goodall -
  • 5 stars
    Cant fault the service that was provided by Digby ...
    Brendan Casey -
  • 5 stars
    We used Digby Brown to pursue a redress claim (fr...
    SJL -
  • 5 stars
    Great professional service with a successful outco...
    M McManus -
  • 4 stars
    Very efficient service that resulted in a successf...
    Kevin B. -
  • 5 stars
    Massive kudos to both Hannah Jordan and Neil Pater...
    Richard O'keeffe -
  • 5 stars
    Jennifer Watson helped me greatly with a problem I...
    Cath Pazikas -
  • 5 stars
    Was in fantastic hands with Digby Brown from start...
    Donna Johnston -
  • 5 stars
    Kept me up to date and informed on my claim. Very ...
    Alex -
  • 5 stars
    Just one word brilliant 👏
    Grant Petrie -
  • 5 stars
    Amazing outcome for myself and a separate case for...
    Kirsty -

Enquiry Form

Name

What is your enquiry regarding?*