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Why do Digby Brown only use legally qualified personnel?

At Digby Brown we insist on using legally qualified personnel who will work from day one on your compensation claim.

That means for you, you will be dealing with the same person from the outset of your case, once we have established which department is best suited to deal with your circumstances. Their job, as well as to ensure your cases is examined thoroughly and fully prepared, is to explain everything to you and guide you, step by step, through the compensation claim process. 

We understand that this can be for some a daunting prospect. Be rest assured, we have helped thousands of people achieve rightful and fair compensation in Scotland. Dealing with one person, who will work from the outset on your case, helps this process, it creates a level of understanding and ensures all the facts, circumstances and details are prepared correctly.

A great deal of our competitors are likely to use call centres and unqualified claims handlers who have no legal background and therefore will not be able to fully understand the legal system or complexities involved – you are just another entry in their computer. At Digby Brown, we use only legally qualified personnel.

You can learn more about the procedure of making a claim or use the link below to our short personal injury enquiry form and one of our experts will be in touch.

0333 200 5926

Monday to Friday: 8am - 8.30pm
Saturday to Sunday: 12pm - 4pm

Email enquiry form

Complete our enquiry form and we will strive to reply within 24 hours

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What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

Trustpilot rating
based on 1,559 reviews
  • Trustpilot rating
    based on 1,559 reviews
  • 5 stars
    I would have absolutely no hesitation in recommend...
    Mr F Mquarrie -
  • 5 stars
    excellent service and good communication
    Mary -
  • 5 stars
    I am so glad I picked Digby Brown in regard to my ...
    Demi -
  • 5 stars
    From my first initial on line enquiry to settlemen...
    fraser -
  • 4 stars
    Good company to represent you, they will do their ...
    George -
  • 5 stars
    I was delighted with the service that I received f...
    Isobel -
  • 5 stars
    I would recommend Digby Brown at every opportunity...
    Stephen G McCann -
  • 5 stars
    They kept me informed of the progress of my case a...
    John -
  • 5 stars
    Very helpful and professional service with a perso...
    Scott -
  • 5 stars
    Fantastic service .
    Stuart -
  • 5 stars
    Fantastic service, above and beyond and always mak...
    Charlene -
  • 5 stars
    Fast and efficient service
    Stewart Brown -