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Why do Digby Brown only use legally qualified personnel?

At Digby Brown we insist on using legally qualified personnel who will work from day one on your compensation claim.

That means for you, you will be dealing with the same person from the outset of your case, once we have established which department is best suited to deal with your circumstances. Their job, as well as to ensure your cases is examined thoroughly and fully prepared, is to explain everything to you and guide you, step by step, through the compensation claim process. 

We understand that this can be for some a daunting prospect. Be rest assured, we have helped thousands of people achieve rightful and fair compensation in Scotland. Dealing with one person, who will work from the outset on your case, helps this process, it creates a level of understanding and ensures all the facts, circumstances and details are prepared correctly.

A great deal of our competitors are likely to use call centres and unqualified claims handlers who have no legal background and therefore will not be able to fully understand the legal system or complexities involved – you are just another entry in their computer. At Digby Brown, we use only legally qualified personnel.

You can learn more about the procedure of making a claim or use the link below to our short personal injury enquiry form and one of our experts will be in touch.

0333 200 5926

Monday to Friday: 8am - 7pm 

Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

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Complete our enquiry form and we will strive to reply within 24 hours

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What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

  • 5 stars
    Car accident, where I was non liable but suffered ...
    Michael -
  • 5 stars
    Tanya Kaur was my solicitor that dealt with my cla...
    James Hughes -
  • 5 stars
    Laura Wilson was the solicitor for me in regards t...
    Iain -
  • 5 stars
    First class service from Sarah in the Inverness of...
    R M -
  • 5 stars
    After my car accident in March I contacted Digby B...
    Mrs Stewart -
  • 5 stars
    Following injuries sustained in a car accident, I ...
    AP -
  • 5 stars
    Dealt with David Henderson who was superb. He was ...
    Stuart Walton -
  • 5 stars
    I had my two front teeth broken by ceral product a...
    Michael Oconnell -
  • 5 stars
    I suffered both physical and mental trauma when I ...
    Kathryn Collyer -
  • 5 stars
    Following a slightly ‘tricky’ redundancy I decided...
    Susan Todd -
  • 5 stars
    many thanks for your help and the swift outcome, i...
    Ricky -
  • 5 stars
    My experience from start to finish was brilliant ....
    Kerry dickson -

Enquiry Form

What is your enquiry regarding?*