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Why do Digby Brown only use legally qualified personnel?

At Digby Brown we insist on using legally qualified personnel who will work from day one on your compensation claim.

That means for you, you will be dealing with the same person from the outset of your case, once we have established which department is best suited to deal with your circumstances. Their job, as well as to ensure your cases is examined thoroughly and fully prepared, is to explain everything to you and guide you, step by step, through the compensation claim process. 

We understand that this can be for some a daunting prospect. Be rest assured, we have helped thousands of people achieve rightful and fair compensation in Scotland. Dealing with one person, who will work from the outset on your case, helps this process, it creates a level of understanding and ensures all the facts, circumstances and details are prepared correctly.

A great deal of our competitors are likely to use call centres and unqualified claims handlers who have no legal background and therefore will not be able to fully understand the legal system or complexities involved – you are just another entry in their computer. At Digby Brown, we use only legally qualified personnel.

You can learn more about the procedure of making a claim or use the link below to our short personal injury enquiry form and one of our experts will be in touch.

0333 200 5926

Monday to Friday: 8am - 7pm 

Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

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Complete our enquiry form and we will strive to reply within 24 hours

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What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

Rated Excellent
based on 1,896 reviews
Showing our 4 and 5 star reviews.
  • Rated Excellent
    based on 1,896 reviews
    Showing our 4 and 5 star reviews.
  • 5 stars
    I can’t thank Jennifer Watson at the Dundee office...
    Emma Macpherson -
  • 5 stars
    Thank you so much Isra in glasgow your the best so...
    David tossnie -
  • 5 stars
    Hi JUST SENDING A GREAT BIG THANK YOU TO CHANTELLE...
    Mary Ann Russell -
  • 5 stars
    At the beginning I was really scared to proceed wi...
    Martina -
  • 5 stars
    Thanks to Tanya Kaur from the Glasgow office for p...
    Claire M -
  • 5 stars
    Digby Brown were very helpful in progressing my cl...
    Brigit L -
  • 5 stars
    Kirsten Low at Digby Brown has been amazing to wor...
    Angela Dalziel -
  • 5 stars
    Fantastic professional service from start to finis...
    Marci Mackay -
  • 5 stars
    I received an excellent service from Jennifer Wats...
    WENDY SCOTT -
  • 5 stars
    I had a fantastic experience with Digby Brown. I s...
    Jennifer Davidson -
  • 5 stars
    Amazing service from Kirsten Low at Digby Brown. A...
    Kimberley Thomson -
  • 5 stars
    Great service from start to finish. Efficient, hel...
    Ben Mills -

Enquiry Form

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