Nuisance cold callers convicted after ICO investigation

We Never Cold Call Campaign

At Digby Brown, we never cold call.

It’s rude. It’s brazen. It’s an invasion of your privacy. It’s unnecessary. And it’s not welcome.

We’ve passionately campaigned to protect the public from nuisance callers and sought to reassure those who have concerns.

We therefore feel it appropriate to share the welcome outcome of a recent investigation that proves the authorities take this issue very seriously – but importantly, take action to protect you.

Nuisance cold callers convicted after ICO investigation

Last week two individuals were convicted following a cold calling investigation by the Information Commissioner’s Office.

Kim Doyle, a former RAC employee, secretly created a bank of road traffic accident data including partial names, mobile phone numbers and vehicle registration details.

She then shared the data with William Shaw, director of claims management firm TMS (Stratosphere) which trader under the name ‘LIS Claims’.

The ICO revealed there was evidence this data was then used to make nuisance calls.

Doyle and Shaw were exposed after a fleet management company alerted the RAC that one of its drivers had been receiving nuisance calls about a car accident.

An internal RAC probe then unearthed Doyle’s bank of data after running a data leak scan across its email server.

On Friday 8 January Doyle, 33, was sentenced to eight months' imprisonment, suspended for two years, after she pleaded guilty to charges of conspiracy to secure unauthorised access to computer data, and to selling unlawfully obtained personal data.

Shaw, 32, was also sentenced to eight months' imprisonment, suspended for two years, after pleading guilty to conspiracy to secure unauthorised access to computer data.

Both were also ordered to carry out 100 hours unpaid work and contribute £1,000 costs.

A proceeds of crime confiscation order also made clear Doyle must pay back £25,000 and Shaw must pay back £15,000 within three months or face three months in prison.

The ICO confirmed it received full support from all agencies involved in the investigation.

The full findings of the Information Commissioner Office’s investigation can be found here - Motor industry employee sentenced in ICO Computer Misuse Act prosecution.

To report a concern to the ICO telephone their helpline 0303 123 1113 or go to ico.org.uk/make-a-complaint