Why Digby Brown is recognised as the leading personal injury law firm in Scotland

When you've been injured in an accident choosing a solicitor can feel overwhelming. With so many firms promising the best service and the best results, it can be difficult to know who to trust.

Digby Brown is recognised as Scotland’s leading personal injury law firm because, for many years, we have consistently achieved outstanding results for our clients. 

It doesn’t happen overnight. It isn’t because we came up with a clever strapline or have adverts on TV. It isn’t even the awards, rankings and industry recognition we have achieved over the years, although these can provide reassurance that we are good at what we do.

The reason is simple: time and time again we have helped people secure significantly more compensation than the initial offers made by insurers.

How does Digby Brown do it?

• We develop expert legal teams - Digby Brown invests heavily in specialist legal teams with expertise across a wide range of personal injury cases.
• We are thorough - our solicitors thoroughly investigate every case so it is properly prepared to fully understand the value of loss.
• We work with experts - we use experts to provide reports such as medical reports which clearly explain the consequences of any injury and how that affects your future.
• Our reputation is recognised - insurers know we will take a case to court if an offer is not appropriate.

This combination of expertise, preparation and determination helps ensure that when you come to us, you receive the compensation you deserve.

Why expertise matters in personal injury

As Scotland’s largest specialist personal injury firm with offices across the country and 360 members of staff, we have the resources and experience to pursue cases properly and secure fair outcomes.

Across Digby Brown are some of the best legal minds in Scotland in the specific areas of personal injury such as road traffic accidents, workplace accidents, clinical negligence, historic abuse, industrial disease and asbestos-related illness. 

We have departments that deal specifically with serious injury (brain, spinal and limb loss), fatalities, care home negligence, cycling, motorcycling, criminal injuries, professional negligence, offshore oil and gas, foreign travel, foreign nationals living and working in Scotland… the list goes on. 

In simple terms, you can be assured that you will be dealing with a team with specialist expertise in your specific type of accident, injury and circumstances.

We do typically charge 20% for a personal injury claim; however, to understand why this is, let's discuss the process. 

How does compensation work for personal injury claims

Many firms promise excellent results with some advertising 100% compensation and others claiming to offer the same service for less.

Keeping 100% of your compensation might sound great, but in reality, you may be worse off.

Imagine a situation where Law Firm A gets you an offer of £10,000 and doesn’t charge a success fee, meaning you get the full £10,000 in your hand. However, this does not reflect how most complex personal injury cases are fully valued.

For example, James Innes shows a different outcome in practice.

When the father-of-three was injured in a road traffic accident, he contacted his insurance company who said they could get £5,000 to address his injury claim.

He decided to seek a second opinion and came to Digby Brown.

Once we became involved, the insurer increased their offer to £27,500. The case ultimately settled for £30,000.

After our 20% fee, James received £24,000 in compensation.

The key point? Once insurers know Digby Brown is involved, our reputation means the case is taken seriously from the outset. They understand we will fully prepare the case and pursue it as far as is necessary.

We have seen that there are some claims management companies that are using the Digby Brown name in their marketing, comparing their services to ours and trying to justify why you should use them. And of course, you're entitled to select anyone to pursue your claim - however, we want to make sure you're aware of how things work so you can make an informed decision.

We cannot guarantee that when you come to us you will receive a higher level of damages than others as we do not know how others would handle your case. However, we have seen many clients come to us after being advised to accept early offers only to achieve significantly higher settlements following proper investigation and negotiation.

Some other firms may not have the resources to thoroughly investigate or challenge insurers, which can lead to offers being accepted without full scrutiny. As a result, clients may never know whether the settlement truly reflected the value of their case.

Quality does cost money but the benefits are long term.

Questions to ask before choosing a solicitor

Before instructing a solicitor, it is worth considering how your case will actually be handled and funded. It is completely normal to focus on the compensation you might receive, but it is just as important to understand how your case will be handled.

1. If a firm don’t charge you, how confident are you that the compensation truly reflects the value of your case?
2. If a firm does not earn directly from your case, what ensures they will still push for the best possible outcome?
3. Who is paying for the medical reports and expert evidence needed to properly understand your injuries?
4. Without full investigation, could an early offer be accepted before the true value is known?
5. Is your solicitor willing and able to take your case to court if that is what it takes?
6. If they aren’t prepared to go to court, how do they make insurers take your claim seriously?

Good legal advice is worth investing in. 

That is why Digby Brown continues to be recognised as Scotland's leading personal injury law firm and why, if it matters to you, it matters to Digby Brown.