Client Management: Harnessing Technology without Losing the Human Touch

Location & Date

Date: Friday, 17th May 2024 (1pm - 2pm)

Location: Online, Zoom

• Download available
• Included in your Recover membership package

In our May CPD webinar, we were delighted to welcome Grant Yuill from Denovo, and real client of Denovo, Billy Smith. 

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We led a discussion on innovative approaches to client management in the legal sector, delving into the integration of technology and out-of-the-box thinking. From challenges faced to successful implementation, gain insights on maximising client satisfaction and efficiency through collaboration with software providers, team engagement, and cross-industry insights.

Our Recover webinars are designed for all solicitors working with people, no matter their practice area, whether working in criminal law, family and child law, succession and estate planning or conveyancing and beyond, and are suitable for all levels of expertise.

Learning Outcomes

• Different approach to client management
• Customisation vs out-of-the-box thinking
• Using technology to improve client experience

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