Image
Woman on laptop with lightbulb
Image
Woman on laptop with lightbulb

Client Management: Harnessing Technology without Losing the Human Touch

Location & Date

Date: Friday, 17th May 2024 (1pm - 2pm)

Location: Online, Zoom

  • Download available
  • Included in your Recover membership package

In our May CPD webinar, we were delighted to welcome Grant Yuill from Denovo, and real client of Denovo, Billy Smith. 

Image
Grant Yuill and Billy Smith
Grant Yuill and Billy Smith

We led a discussion on innovative approaches to client management in the legal sector, delving into the integration of technology and out-of-the-box thinking. From challenges faced to successful implementation, gain insights on maximising client satisfaction and efficiency through collaboration with software providers, team engagement, and cross-industry insights.

Our Recover webinars are designed for all solicitors working with people, no matter their practice area, whether working in criminal law, family and child law, succession and estate planning or conveyancing and beyond, and are suitable for all levels of expertise.

Learning Outcomes

  • Different approach to client management
  • Customisation vs out-of-the-box thinking
  • Using technology to improve client experience

Download Now

Interested in joining the network? Contact us 

We always want to hear from you, whether you require advice or believe you have a client with a personal injury claim.

Our dedicated team is here to answer any enquiries - you can contact us at [email protected] and a member of our team will be in touch or fill in the contact form below.

What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

Rated Excellent
based on 2,935 reviews
Showing our 4 and 5 star reviews.
  • Rated Excellent
    based on 2,935 reviews
    Showing our 4 and 5 star reviews.
  • 5 stars
    Starting off with one solicitor who was very good ...
    Elizabeth -
  • 5 stars
    I dealt with Steven and he was great so easy to un...
    Jack -
  • 5 stars
    Contacted Digby Brown after 3rd party were draggin...
    janet -
  • 5 stars
    First class service. Scott was particularly helpfu...
    John Davidson -
  • 5 stars
    When I used Digby brown for my claim they were ver...
    Margaret -
  • 5 stars
    Had dealings with Digby Brown, Glasgow due to my d...
    Deborah Hogg -
  • 4 stars
    Friendly professional advice
    Colin -
  • 5 stars
    From start to finish Gary was so helpful and under...
    Cerys Hogg -
  • 5 stars
    Great service would recommend them
    Robert Mccluskie -
  • 5 stars
    Everyone at Digby Brown worked very hard to secure...
    Nae Kent cairds -
  • 5 stars
    Damian White was a great help over the 4 and a hal...
    David Gibson -
  • 5 stars
    very easy process and felt included & guided in th...
    Christine Dundee -