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Why do Digby Brown only use legally qualified personnel?

At Digby Brown we insist on using legally qualified personnel who will work from day one on your compensation claim.

That means for you, you will be dealing with the same person from the outset of your case, once we have established which department is best suited to deal with your circumstances. Their job, as well as to ensure your cases is examined thoroughly and fully prepared, is to explain everything to you and guide you, step by step, through the compensation claim process. 

We understand that this can be for some a daunting prospect. Be rest assured, we have helped thousands of people achieve rightful and fair compensation in Scotland. Dealing with one person, who will work from the outset on your case, helps this process, it creates a level of understanding and ensures all the facts, circumstances and details are prepared correctly.

A great deal of our competitors are likely to use call centres and unqualified claims handlers who have no legal background and therefore will not be able to fully understand the legal system or complexities involved – you are just another entry in their computer. At Digby Brown, we use only legally qualified personnel.

You can learn more about the procedure of making a claim or use the link below to our short personal injury enquiry form and one of our experts will be in touch.

0333 200 5926

Monday to Friday: 8am - 7pm 
Saturday and Sunday: 12pm - 4pm

(Please note, local rate, even from mobile)

Email enquiry form

Complete our enquiry form and we will strive to reply within 24 hours

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What our clients say about us

We put our clients at the centre of everything we do and are committed to providing the very best service. The hundreds of five star reviews we have received on Trustpilot is a reflection of this approach.

Rated Excellent
based on 2,897 reviews
Showing our 4 and 5 star reviews.
  • Rated Excellent
    based on 2,897 reviews
    Showing our 4 and 5 star reviews.
  • 5 stars
    Good communication and follow up
    Amanda Nicolson -
  • 5 stars
    I contacted Digby Brown after being knocked over b...
    Michael Oconnor -
  • 5 stars
    I was involved in a vehicle collision in January 2...
    Uncle Bob -
  • 5 stars
    I dealt with steven edmond during my time with dig...
    Debbie Higgins -
  • 5 stars
    I recently made a claim and my experience with Dig...
    Heather Fleming -
  • 5 stars
    The experience was made great as they did everythi...
    Frank -
  • 5 stars
    Every step of this process was explained to me in ...
    Adam Thompson -
  • 5 stars
    Great professional help made the whole process so ...
    Steven -
  • 5 stars
    Excellent professional service from start to finis...
    Derek Obrien -
  • 5 stars
    Excellent work and great communication. I was kept...
    Mary -
  • 5 stars
    I contacted Digby Brown for advice on an industria...
    Don James Campbell -
  • 5 stars
    I was very impressed with Laura Quinn. She kept me...
    Isabel -

Enquiry Form

Name

What is your enquiry regarding?*