Beauty Treatment Compensation Claims | Digby Brown Solicitors
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Beauty treatment claims

A trip to your local Salon is supposed to be a relaxing and enjoyable experience and a majority of treatments are carried out well.  Unfortunately, for some clients it can end in disaster resulting in injury and damage which can often cause considerable distress and embarrassment.

In these cases, individuals can suffer injury, damages or losses as the direct result of negligence on the part of a hairdresser or therapist. 

The beauty treatment injuries in such cases can range from burns and damage to skin including scarring, permanent damage to hair and, in very extreme cases, can cause death.

The chemicals, products and equipment used by hairdressers and therapists can be extremely dangerous if they are not used with proper skill and care. Any reputable hairdresser or therapist must carry out certain tests prior to applying these.  Failure to do so will leave them exposed to a claim for negligence.

A lack of proper regulation of the beauty treatment industry has been a long-standing problem.  Changes that came into effect in April 2017 mean that all cosmetic practices are now required to register with Health Improvement Scotland.  It is estimated, however, that a considerable proportion of practices remain unregistered.

Making a beauty treatment claim

This is a specialist area of law and Digby Brown have an in-house  beauty injury solicitor, Jennifer Watson, who has successfully represented clients who have suffered serious burns, scalp injuries and hair damage as a result of negligence.

Jennifer is a Law Society of Scotland accredited specialist in Personal Injury and an accredited Senior Litigator with the Association of Personal Injury Lawyers (APIL).  A member of the Trichological Society, Jennifer is a tutor at Dundee University in client counselling and joint co-ordinator of the personal injury elective course in the Diploma in legal practice.

Listen to Jennifer discuss the April 2017 changes in cosmetic treatment regulations.

If you believe you have been injured as a result of what you consider to be negligence as a result of poor beauty treatment, you can call us on 0333 200 5925, fill in our brief enquiry form and someone will contact you or email Jennifer directly, jennifer.watson@digbybrown.co.uk

From here, one of our experienced lawyers will take some details about your accident and give you initial advice on your claim, the process and more about our no win no fee funding package, Compensate.



based on 1419 reviews
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  • Excellent service from digby brown, Gail handled the claim professionally and I was always kept up to...
    Laura - 15 Feb 2019
  • I would highly recommend Digby Brown especially Lynne Kerr who dealt with my case always keeping me informed...
    Helen Johnston - 14 Feb 2019
  • Jennifer @ Digby Brown is so amazing and helped me very step of the way in my case . She kept me fully...
    Ms Lynn McCourtney - 14 Feb 2019
  • Amazing service I had never been in a situation like this before and wasn’t even sure about applying...
    Emma - 13 Feb 2019
  • Claire Thomson from Digby Brown Kirkcaldy done my claim, she done great, would recommend.
    Dwayne rowe - 11 Feb 2019
  • Exceeded my expectations, very good service.
    James - 05 Feb 2019
  • I highly recommend Digby Brown Solicitors to anyone who has been unfortunate to have experienced an accident...
    Marion Taylor - 29 Jan 2019
  • Excellent service from Digby Brown Jennifer who dealt with my case was brilliant form start to finish...
    Roseann Allan - 28 Jan 2019
  • I have no reservations what so ever in recommending Digby Brown Solicitors to anyone. Craig the solicitor...
    Sandra Brown - 28 Jan 2019
  • i would highly recommend Digby Brown to any one who may need a solicitor. From first meeting with Wendy...
    Ann - 24 Jan 2019
  • I am very happy choosing Digby Brown and will recommend 100%. Mr Donald Mackay took my case. As a student,...
    Mariela Bankova - 24 Jan 2019
  • Outstanding, proffesional, courteous, great communication and overall an exemplary service.Aleays updated...
    JOHN - 24 Jan 2019
  • First class service and result Excellent cooperation
    Elspeth - 24 Jan 2019
  • My lawyer was Hollie Dilasser in Edinburgh and she was amazing! In constant contact, so helpful, and...
    Alison Pilkington - 23 Jan 2019
  • Great service 👍
    James - 23 Jan 2019
  • An easy pleasurable experience with good advice. Thank you
    james Jackson - 23 Jan 2019
  • Digby brown handled my claim and got a satisfactory result. Well done would recommend them to all
    Harry Heritage - 23 Jan 2019
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    Anonymous - 22 Jan 2019
  • really great service highly recommended specialy Magdalena Wlochal-Suchara
    Ella J - 21 Jan 2019
  • I would recommend Digby brown to anyone they will help you in every way they can 😊
    William - 19 Jan 2019
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